Effective Date: 20th Sept 2018
At Bliss Caregivers, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you engage with our services, visit our website, or communicate with us.
1. Information We Collect
We may collect personal information that you voluntarily provide, including but not limited to:
* Full name, address, phone number, and email address
* Emergency contact information
* Health and medical history, as necessary for caregiving services
* Billing and payment information
* Employment information (for staff and caregivers)
We may also collect technical data through cookies and similar technologies when you interact with our website.
2. How We Use Your Information
We use the information collected to:
* Provide personalized caregiving services
* Maintain communication with clients and their families
* Process payments and manage accounts
* Recruit, train, and manage staff and caregivers
* Comply with legal and regulatory obligations
* Improve our services and customer experience
3. Sharing of Information
We do not sell, rent, or trade your personal information. We may share information only under the following circumstances:
* With authorized Bliss Caregivers personnel for service delivery
* With medical professionals when necessary for your care
* With third-party service providers who support our operations (under confidentiality agreements)
* As required by law or to comply with legal processes
4. Data Security
We implement appropriate physical, administrative, and technical safeguards to protect your personal information from unauthorized access, use, or disclosure.
5. Your Rights
You have the right to:
* Access and review your personal information
* Request corrections to inaccurate data
* Withdraw consent (where applicable)
* Request deletion of your data, subject to legal and contractual obligation
6. Retention of Information
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual requirements.
7. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” above and provide notification as appropriate.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
The Bliss Caregivers
Email: info@theblisscaregivers.com
Phone: +234 901 740 2081
